028 2565 3223
info@grassmen.com
I'll be in my office, our newest mug collection - The perfect gift for any occasion.
The material used is Ceramic/ Bone China, this mug is Lightweight and durable and the manufacturer recommends that the mug is heat resistant, thus microwave safe - however, the cup will become hot so is advised to remove it with a heatproof cloth if microwaving! The mug is also dishwasher safe, however can shorten the lifespan of the product. Please ensure to wash mugs before initial use!
Specifications : Height= 9.5cm/ Dia= 8cm /Capacity= 360ml -12Oz
Orders will be dispatched where possible within 1-2 working days from when the order is received however dispatch of all orders can take from 1- 10 working days at peak times, for made-to-order lines or stock items on delivery, followed by delivery depending on the goods. All clothing garments are made in-house by our talented team, therefore in peak times, there may be delays in turnaround time.
Due to the current strikes, delivery times might take a little longer. Please allow up to two weeks for your order to be delivered to you. As soon as your order is shipped, we will inform you via email, if dispatched after 3pm Monday - Friday it will be collected by the courier the next working day. We do not have weekend courier collections, all shipments will be collected by the courier the following Monday.
Our Collect-in-Store service is currently unavailable. We apologize for the inconvenience.
Carrier |
Expected Time |
Courier Tracked Delivery |
1-3 working days for delivery AFTER dispatch. |
Royal Mail Tracked 48 |
2-5 working days for delivery AFTER dispatch. |
*Please note: services available are subject to the delivery location.
Further information:
Please see below information on returns, upon receipt of your return it will be updated on your account and for an exchange, a new tracking code will be provided via email and your account will be updated. This may take 5-7 working days for dispatch as the goods may need to be manufactured. For a refund, upon receipt of the goods, a refund will be issued to the original payment method - this may take 48-72 hours to appear in your account, you will receive a email of a credit memo to confirm your return - any unpaid postage fees will be deducted from your return.
*For more information, please contact us at info@grassmen.com or on (028) 25653223.
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