028 2565 3223
info@grassmen.com
Kids’ 12V Electric Forklift Ride-On with Pallet & Parental Control
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Ultimate Kids' Electric Forklift – 12V Ride-On with MP3, USB, & Parental Control Introducing the ultimate ride-on experience for young builders and drivers—our Kids' Electric...
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28 Day Return Policy
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Ultimate Kids' Electric Forklift – 12V Ride-On with MP3, USB, & Parental Control
Introducing the ultimate ride-on experience for young builders and drivers—our Kids' Electric Forklift! Designed to provide both fun and functionality, this electric forklift is perfect for little ones who love to engage in imaginative play.
SUITABLE FOR AGES: 2 - 7 years
Key Features:
- Powerful Dual Motors & 12V 7A Battery: Enjoy a smooth and exciting ride with dual motors and a long-lasting 12V battery for hours of play.
- Comfortable Leather Seat: Features a plush leather seat designed for maximum comfort during playtime.
- Durable EVA Wheels: Sturdy EVA wheels ensure reliable performance both indoors and outdoors.
- MP3 & USB Capabilities: Keep kids entertained with built-in MP3 and USB ports for their favorite tunes.
- 2.4G Parental Remote Control: Provides added safety and control, allowing parents to manage speed and direction.
- Realistic Pallet: Includes a pallet for realistic loading and unloading scenarios, enhancing imaginative play.
- Compact Dimensions: Measuring 46x63x101CM, this forklift is perfectly sized for young drivers to operate comfortably.
Give your child the gift of endless adventure and creativity with this top-of-the-line electric forklift. Ideal for aspiring little engineers and drivers, it offers a fun, interactive, and safe play experience.
Dispatch, Delivery & Shipping
Dispatch
Online Orders:
- Orders are usually dispatched within 1–2 working days.
- During peak times or for made-to-order items, dispatch may take 1–10 working days.
- All clothing is made in-house, so turnaround times may be longer during busy periods.
Click & Collect Orders:
- Orders will be ready for collection within 4 hours of purchase.
- Collection is only available during store opening hours.
- Do not visit the store until you receive confirmation that your order is ready.
Delivery & Shipping
Delivery Times:
- Orders are typically delivered within 48 hours after dispatch, but please allow up to two weeks.
- Orders dispatched after 3pm Monday–Friday will be collected by the courier the next working day.
- No weekend courier collections; all weekend orders will be collected the following Monday.
Shipping Options & Estimated Times:
| Carrier / Service | Estimated Time After Dispatch |
|---|---|
| Courier (Tracked) | 1–3 working days |
| Royal Mail (Tracked) | 2–5 working days |
| Special Delivery (UK/NI only) | Next day after dispatch if dispatched before 2pm |
Note: We cannot guarantee same-day dispatch for any order.
Additional Shipping Info:
- Delivery costs are calculated based on the total weight of your items.
- Customers may choose between Royal Mail, Courier, or Special Delivery (UK/NI).
- Orders are dispatched Monday–Friday.
- Made-to-order products may take 5–7 working days to dispatch.
- International orders outside the UK/ROI may take up to 14 working days or longer for destinations outside Europe.
- If a specific delivery date cannot be met, we will contact you to reschedule or provide a full refund.
- While we strive to meet estimated delivery dates, delivery times are not guaranteed and we are not liable for delays.
- Delivery will be made to the address specified in your order. Please ensure someone is available to receive it.
- Title and risk pass to the buyer upon delivery.
Track Your Order
You can track your order anytime via My Account. Click & Collect customers will receive an email when the order is ready for pickup. Once your order is dispatched, you will receive an email with your tracking number.
Need Help?
📧 info@grassmen.com
📞 (028) 2565 3223
Returns & Exchanges Policy
Returns Overview
- ✅ Returns accepted within 28 days of purchase
- 🚫 Items must be unused, unworn, and in original condition
- 📦 Use our tracked returns portal to start your return or exchange
- 🆓 Free returns for faulty or incorrect items (with photos)
- 🏬 Online orders can also be returned/exchanged in-store (Tower Centre, Ballymena) or at any UK/NI show *(Irish shows excluded)*
- 🖥️ Digital, personalised, or made-to-order items are non-returnable
How to Start a Return
- Log in to your account
- Go to your order page
- Request a return using our returns portal (fully tracked)
For faulty or incorrect items, please upload photos when submitting your request. Once reviewed, a free return label will be issued and replacement items will be sent promptly.
In-Store & Show Returns
You can return or exchange online orders at:
- Our flagship store in the Tower Centre, Ballymena
- Any UK / Northern Ireland show we attend
Unfortunately, this does not apply to Irish shows. In-store purchases can also be shipped back for a return/exchange — please contact us first.
Refunds & Exchanges
- Refunds are issued to your original payment method within 48–72 hours of receiving your return
- Exchanges may take 5–7 working days if items are made to order
- Any unpaid postage fees may be deducted from your refund
- Confirmation emails will be sent for all refunds and exchanges
Return Conditions
- Returns must be made within 28 days of purchase
- Items must be unused, unworn, and in original packaging
- Items not meeting these conditions will be returned at your expense
- Always use a tracked postal service if not using our portal
Return Address
GRASSMEN
Unit 1, 82 Loughmagarry Road
Ballymena
BT43 6TP
Non-Returnable Items
- Personalised or made-to-order goods
- Digital products
Need Help?
📧 info@grassmen.com
📞 (028) 2565 3223
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